Connect the entry points
Bring approved agents into messaging and collaboration channels such as Slack, WhatsApp, Discord and Telegram.
Meet people where they already are.
Bring agents to where your users already engage. Build multi-channel workflows across all major channels with a single click.
Different channels. A connected conversation.
Keep the session
Persist messages and manage sessions so an ongoing conversation has the context it needs, beyond a single request.
Delegate with context
Let agents work together through agent-to-agent chat and delegation. Keep the handoff connected to the original task.
One agent, more places to help.
Connect a channel
Configure the provider and the audience you want to reach.
Route the conversation
Choose the agent and session behavior for incoming messages.
Keep work moving
Carry context through follow-ups, delegation and approved actions.