Join up the operation
Keep context moving between online journeys, stores and support teams.
Personalize shopping experiences, reduce operational latency.
Turn complex retail workflows into connected AI operations, joining customers, stores and back-office teams across the systems and channels they already use.
Put AI to work across retail.
Build customer value
Use relevant customer context to support loyalty and repeat purchases.
Protect your margins
Reduce repeated work across returns, staffing and back-office processes.
Keep every part of retail working together.
Promotions & loyalty
Bring campaign planning, content review and publication into one workflow. Apply the right approvals before offers reach customers across your channels.
Workforce scheduling & onboarding
Coordinate store schedules, new-starter tasks and training information. Help associates find what they need and surface coverage gaps for managers.
Order & returns resolution
Connect order status, delivery tracking, collections and refund requests. Give customers a consistent answer and route exceptions to the right team.
Vendor & invoice operations
Check supplier invoices against relevant records, route discrepancies and coordinate follow-ups. Keep purchasing teams informed with a traceable record of the work.
We build AI around complete retail workflows, connecting every team and system involved. One platform carries the work from start to finish, with capabilities you can reuse across the business.
AI connected to action
Give agents approved tools, context and a path to human review.
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Shared across retail
Connect store, commerce, supply and workforce workflows on a common foundation.
Control throughout the workflow
Resolve identities, check permissions and record the decisions behind each action.
Resolve identityresearch-agent
Check policyApproval required
Human decisionApproved
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Engineers alongside your team
Build with people who learn your systems and help your team take ownership.
Your team
Tilde engineers
Engineers who get to know your business.
We place forward-deployed engineers alongside your team to understand the workflow, connect the systems and build the solution. Start with one use case and agree how success will be measured.
How embedded deployment works