Respond to demand
Handle routine workload so specialists can focus on exceptions.
Improve processing times, increase customer satisfaction.
Bring insurance workflows into production with connected AI, linking intake, servicing and claims to the systems, permissions and human decisions each process requires.
Put AI to work across insurance.
Grow customer relationships
Bring relevant context into product enquiries and underwriting preparation.
Reduce operational friction
Connect claims, servicing and assessment across existing systems.
Connect the work behind every policy and claim.
Sales & Underwriting
Gather customer details, verify information and prepare risk assessments for review. Connect product recommendations and quotation steps to your underwriting rules.
Service & Retention
Support coverage questions, policy changes and renewal conversations across channels. Bring policy context into each interaction and escalate decisions that need a person.
Claims Management
Connect first notification, document collection, triage and validation through to settlement preparation. Keep handlers in control of claim decisions and payment approvals.
Risk & Compliance
Surface inconsistent information, support fraud and liability reviews, and route sensitive cases to authorised specialists. Keep a clear record of the evidence and decisions.
Why insurance teams build with Tilde.
Bring the people and systems behind each insurance process into one governed workflow.
AI connected to action
Give agents approved tools, context and a path to human review.
Send the weekly report to Finance.
I’ll include the latest forecast and send it now.
Sending weekly-report.pdf
Did you include today’s figures?
Yes. Today’s forecast is included.
Shared across insurance
Connect policy, claims and service workflows while retaining your core systems.
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Control throughout the workflow
Resolve identities, check permissions and record the decisions behind each action.
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Human decisionApproved
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Engineers alongside your team
Build with people who learn your systems and help your team take ownership.
Your team
Tilde engineers
Engineers who get to know your business.
We place forward-deployed engineers alongside your team to understand the workflow, connect the systems and build the solution. Start with one use case and agree how success will be measured.
How embedded deployment works