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Send WhatsApp text, template, and media messages, mark messages read, fetch media metadata, list approved templates, and inspect the sending number through the Meta Cloud API. Tilde exposes 8 WhatsApp tools for AI agents through MCP. Connect with WhatsApp Cloud API.
  • Send a WhatsApp text message — Send free-form text to a WhatsApp user. Only allowed within 24 hours of the user’s last message; outside that window Meta returns error 131047 and you must use whatsapp_send_template. Bodies over 4096 characters are rejected; split them first.
  • Send a WhatsApp template message — Send an approved message template. This is the only way to start a conversation or reach a user whose 24 hour customer service window has closed. Components carry header, body, and button parameters in Meta’s format.
  • Send a WhatsApp media message — Send an image, video, audio, document, or sticker by public link or previously uploaded media id. Subject to the same 24 hour window as text.
  • React to a WhatsApp message — Add an emoji reaction to a message the user sent, or remove one by passing an empty emoji. Reactions are lightweight acknowledgements and do not open or extend the 24 hour window.
  • Mark a WhatsApp message read — Mark an inbound message as read (blue ticks) and optionally show a typing indicator while a reply is being prepared.
  • Get WhatsApp media metadata — Resolve an inbound media id to its download URL, MIME type, and size. The URL is short-lived and must be fetched with the same bearer token.
  • List WhatsApp message templates — List the WhatsApp Business Account’s message templates with status, language, category, and components so template sends can be built correctly.
  • Get the WhatsApp sending number — Read the sending number’s display number, verified name, quality rating, messaging limit tier, and status. Pause outbound traffic when the status is not CONNECTED.

Connect WhatsApp to an AI agent

Add WhatsApp from the Tilde dashboard, then enable the tools your agent needs on an MCP server. Learn how tools work in Tilde. Browse every Tilde tool provider or compare Tilde-managed and self-managed authentication.